Privacy and Disclaimers

Last updated: 02/12/2020

Processing Express, Inc. (“Processing Express”, “us”, “we”, or “our”) provides Third Party Mortgage Loan Processing (the “Service”) through means of collecting information via electronic communication or other means by you.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Gathered

You may choose to provide information about yourself in order to be contacted by Processing Express regarding loan products and/or services, to receive a response to your question or inquiry, or to gain access to your online account. Such information may include the following:

  • Your name
  • Your company name
  • NMLS number
  • IP address
  • Contact information including phone number email address
  • Information about your business
  • Information about your interactions with our service and/or websites
  • Geolocation data
  • Professional or employment-related information
  • Financial information
  • Other information you choose to provide via a telephone call, letter, or e-mail
 

We may collect the above information via the Loan Originator agreement form, feedback or contact fields, telephone calls, emails to us, letters and documentation provided to us, and your activity on our website.

If you are a borrower or a potential borrower and your Loan Originator provides your loan documentation to Processing Express on your behalf for the sole purpose of us providing our service, we may also receive any or all of the following categories of personal information in order to evaluate and validate your loan documentation, submit initial and conditional documentation to the Lender, get your loan approved through the Lender and clear to close, and subsequently close your loan and provide post closing servicing.

  • Contact information: name, property address, email address, telephone numbers
  • Credit information: credit score, social security number, prior addresses, account information, birth date
  • Financial information
  • Employment and education information
  • Tax information
  • Forms of personal identification such as driver’s license, passport, or visa information
  • Information about your property or the property you are attempting to purchase obtained through publicly available sources and/or an appraisal
  • Information about your use of our websites
 

Because of the financial nature of our business, Processing Express’s websites are not designed for use by children under the age of 13 and those not of legal age to contract. Therefore, we does not knowingly attempt to solicit or receive any information from children. Additionally, we does not have services available for those younger than the legal age to contract and as such does not knowingly attempt to solicit or receive any information from those under the age of 16. Processing Express does not sell the personal information of minors.

Collection of Information

The personal information Processing Express receives about you is provided: by you directly to Processing Express; on your loan documents sent by your Loan Originator; online forms you complete; documentation provided in connection with the loan process Service; information and/or documentation you provide to in order to submit to the Lender for loan approval; emails and letters you send to us; phone calls with us; and your activity on our websites and third party websites used in connection with this Service. 

Mandatory and Optional Information

Processing Express, in connection with Loan Originators and each Lender, identifies for you what information is required to fulfill any particular request for our, the Loan Originators’, and/or the Lenders’ files to be considered for approval to submit loans to the Lender, and be considered for a residential mortgage loan. If you choose not to provide mandatory information, we will not be able to provide you the Service, possibly resulting in a loan denial, withdrawal, or cancellation.

Use of Information

Primarily, the information you provide to Processing Express will be used to: provide our Service, contact you to better understand your loan processing needs, review your loan documentation for submission and to submit such to the Lender for for approval; and close out your loan file.

By providing information to us through this Website, a telephone call, fax, an e-mail, letter, or by any other means permitted by Processing Express, you authorize Processing Express to engage in the following uses of your information:

  • to improve our Service of Third Party Mortgage Loan Processing
  • to periodically market our Service and send promotional emails and advertisements to you
  • to contact you
  • to perform services you request of Processing Express including but not limited to reviewing loan documentation, gather loan documentation,  respond to your inquiries/requests, submit your or your borrower’s loan documentation, audit your account for possible loan fraud and/or errors
  • to complete any other task requested of Processing Express or necessary to perform the underlying Service for which you have contacted Processing Express directly or indirectly via your Loan Originator

Compliance With Laws

At times, we may be required to disclose your personal information to including, but not limited to, state and federal agencies, regulatory authorities, attorneys, and/or other parties as the result of a legal obligation, subpoena, or legal requirement.

Log Data and Cookies

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Security

Processing Express has measures in place directed to safeguarding the information you provide. Such measures include, but are not limited to, implementing policies and procedures regarding data security.

Please note, no data transmission over the Internet or any wired or wireless network can be guaranteed to be 100% secure. Processing Express recommends you do not send any confidential information and/or nonpublic personal information by e-mail. If you choose to send confidential information and/or nonpublic personal information to Processing Express via e-mail, you accept all risk that such information may be intercepted by a third party. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Third Party Links and Social Media

You might find links to third party websites on this Website. These websites should have their own privacy  and security policies which you should read and understand before using their site. Processing Express does not accept any responsibility or liability for their policies or for the security of information you submit through a third-party website directly or indirectly via your Loan Originator or our Service whatsoever as Processing Express has no control over third-party websites and servers. You may contact us, by means provided below, if you believe a fully physical file is needed in your transaction, but please note even “snail mail” cannot be guaranteed to be 100% secure and this will most definitely prolong our Service. 

Processing Express (under “@MyProcessors”) has a presence on various social media outlets in an effort to connect with our clients, customers, and to connect with potential clients. Your activity on third-party websites is governed by the security, policies and terms of use of each third-party website. You should review the privacy policies of the third-party website before using it and ensure you understand how your information may be used before providing it. The information posted on or directed on our social media profiles is generally available to the public. To protect your privacy, do not include sensitive or personal information or any other information you want to keep private in your social media activity, comments or response. Any information shared on our social media pages may be archived independently on, and retention of such information is governed by, the third-party website.

Non-Affiliation Disclaimer

Any product names, logos, brands, and other trademarks or images featured or referred to within the Processing Express (https://processing.express) and/or on any social media forum are the property of their respective trademark holders. These trademark holders are not affiliated with Processing Express or its website. These trademark holders do not sponsor or endorse Processing Express or any of its Service or communications.

Further, Processing Express works with multiple Mortgage Brokerage Companies, encompassing multiple Loan Originators hanging their licenses with said companies. Processing Express is an independently owned, licensed, and operated corporation. We are not affiliated with, endorsed by, or sponsored by any other Mortgage Brokerage Company, Loan Originator, or any of their affiliates or subsidiaries. We have affirmed we will engage only in the activities of a “loan processor” as the term is defined Section 494.00331(2), Florida Statutes. 

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.